Connal
09-19-2008, 11:15 PM
Ok, so it was your average every day work day. Few people with credit scores around 400, a guy that owes 13k on a 01 explorer with 145k on it.
Nothing too out of the ordinary.
Then just around quarter till 8, I see a guy in a beat up bonnie pull up. Thing is rough, paint is faded, couple dents around it, rims look like they have never been washed. All around, I would give it a 4 out of 10 compared to some cars I see pull up.
The guy gets out, clean pressed suit, shine on his shoes that almost blinds me.
So first thing I'm thinking, is why a guy that dresses like this, is driving a car like that? But, it might be one he is borrowing, he might have just picked it up for a beater. You never know. He might lay down cash for a denali. So I open the door for him, "How you doing there sir?"
Here is where it gets fun. Guy is a pompous ass. And my mind is on other things (can't get the house we wanted because the plumbing is shot and no bank wants to touch it.) and I make the mistake of letting him get the upper hand. "Super charged Bonneville's?" He asks me.
And we just so happened to take in an 00 with 35k miles on it, and no issues whatsoever. avon ladyavon ladyavon ladyavon ladytiful car, fully loaded, ssei. Just a peach of a car.
So I go and show it to him, and turns out that is all he likes, and he likes the idea that it has such low miles.
I grab a plate, go for a drive. Turns out, he is married to my old boss. I mentioned that shit job before the crash, the tech support paying jack, and no overtime pay where I had to get the DOL involved. I'm sure some of you remember that.
So I start to laugh internally thinking "Hey, he has all this power, and he is looking at an 8 year old car."
So he says he likes it, wants to know the price. Mind you, there is a big old tag in the window that says $10,500".
So he asks what the "real price is". I laugh and ask what he means. He wants the best deal he can get. Which, at that time of night, and with me in a blah mood, sure I'll help him out.
Go in, talk get to working. Son of a bitch lowballs me with 8k. Now, I can't sell it for that much. We wouldn't make anything, and neither would I. Here is how it transpired.
me: "Ok Dave, where are you getting this 8k from?"
Dave: "That's Dave's price, none of that kelly blue book crap. No one is buying big cars anymore."
Me: "Well Dave, I've sold three lucernes this month that are a smidge bigger. So there is a market for quality cars. Lets see what it books for.
So I pull it up, retail is 10,200 and private party is 8,500. So he tells me he will buy for 8k.
Me: "Well, I understand that you want the best deal you can get. But that private party price doesn't include the warranty, of the extreme protection plan, or the two years of state inspections, oil changes, tire rotations, blah blah blah.
Dave: "Listen, I'm giving you the oppertunity to let you sell me a car here, so fly right and be a good little boy."
So right about now, I get a little miffed. My dignity is worth a lot more than that car. So I run up, tell the boss man what is going on and get a "Grow some balls, humiliate him, or sell him. Don't let him win. He is a pompous ass, and needs to be straightened out."
Me: "Well Dave, there is just no way we can sell at that price. We would be taking a hit on it, and besides, I can turn around and sell it to someone who can appriciate it better for 12k, and make a tidy profit. Now I'm giving you the opertunity to buy a car.
Dave: "Listen, I own my own bathroom supply company. I own 70 trucks, and those are semis. Not your little sierras. I can bring in cash.
Me: "Well then Dave, how much is your company worth?"
Dave: "Twenty mil, more than you will see in your life."
Here is where I snap.
Me: "Well Davey boy, if your company is worth a cool 20 mil, obviously more than I will see in my life, why are you trying to bust my balls over a few grand? You're the big man, impress me. Whip your wallet out, and buy the car."
Dave: "Well, how is Anthony doing. You know, the owner?"
Me: "You know Anthony? Well jeeze, that changes everything. I can sell you this car at the price I am asking. You know the owner, big deal. Where do you know him from? The moose club? The fact that he owns several dealerships, a few restaurants, and knows everyone in this town?"
Dave: He and I used to work together.
Me: "Anthony doesn't work, he makes those of us under him work. He has the money, he makes the rules. Did you work for him?"
Dave: I used to work at "insert restaurant name here".
Me: Alright, fine. Then reach into your pants, check to make sure you have any balls, and buy the damn car. It has 120k less miles than yours, doesn't have a R title, and doesn't need a few grand in body work to look decent.
So he sits there and says "I'll give you 8,500 for it, in cash."
Me: *sigh* "Listen Dave, I've had people walk in and cut a check for 65k cars. The word cash means nothing. It's faster to do a direct transfer through the computer, than to wait for your ot count the bills. Make me an offer I can show my boss, and I'll have you in this car. If not, then it was nice talking to you."
So I get up walk outside and light up a smoke. He comes out, gets a serious look on his face and says. "Here is my final offer, 8,500 cash, right now."
I put my smoke in the little bin and say. "And here is my card, when you are serious about buying a nice vehicle, then give me a call. Until then, don't waste my time you pompous ass. Now get off my property."
Mind you, by this time I am feeling really twitchy. My whole life I have been told to be nice to the customer. To bend to their whim, make them happy. But I got the OK from the boss man to take the gloves off, and by god I was going to take the oppertunity.
He says he wants to talk to a manager. I go and get the boss man, and stand back and listen. He tells him the same thing "if you want it, you do. If not, then don't waste our time."
We could have sold him the car for a grand less than the sale price. Not asking price, but the price for the sale we are having. But he had to lowball us. We own the car for 8,500.
We had gotten to 9,995. That is a 1,400 deal. That means that I don't make much, and that basically covers the cost for us to clean the car up, and do needed service work. Not a big profit margin. But he wouldn't budge. Moral of the story, haggle all you want. But don't insult someone.
So, he gets in his car, gives a little chirp of the tires, and takes off out of the parking lot. Boss man tells me I did a good job, and sometimes customers need put in their place. As he is locking the door (it's quarter past 9 by now), Dave pulls back in the lot.
Dave: "I was talking to the wife, and she thinks it's a good deal. I'll take it for 9,995. "
Me: Alright.
Sold him the car anyways, and humiliated him in front of everyone at work.
And don't none of you give me guff, I know you have wanted to rip into a customer a little here and then. Just live vicariously through me lol.
He signed the papers, and will be in with a check, tomorrow once it is cleaned up. Arrogant prick.
Just thought I would share. :monkeydance:
Nothing too out of the ordinary.
Then just around quarter till 8, I see a guy in a beat up bonnie pull up. Thing is rough, paint is faded, couple dents around it, rims look like they have never been washed. All around, I would give it a 4 out of 10 compared to some cars I see pull up.
The guy gets out, clean pressed suit, shine on his shoes that almost blinds me.
So first thing I'm thinking, is why a guy that dresses like this, is driving a car like that? But, it might be one he is borrowing, he might have just picked it up for a beater. You never know. He might lay down cash for a denali. So I open the door for him, "How you doing there sir?"
Here is where it gets fun. Guy is a pompous ass. And my mind is on other things (can't get the house we wanted because the plumbing is shot and no bank wants to touch it.) and I make the mistake of letting him get the upper hand. "Super charged Bonneville's?" He asks me.
And we just so happened to take in an 00 with 35k miles on it, and no issues whatsoever. avon ladyavon ladyavon ladyavon ladytiful car, fully loaded, ssei. Just a peach of a car.
So I go and show it to him, and turns out that is all he likes, and he likes the idea that it has such low miles.
I grab a plate, go for a drive. Turns out, he is married to my old boss. I mentioned that shit job before the crash, the tech support paying jack, and no overtime pay where I had to get the DOL involved. I'm sure some of you remember that.
So I start to laugh internally thinking "Hey, he has all this power, and he is looking at an 8 year old car."
So he says he likes it, wants to know the price. Mind you, there is a big old tag in the window that says $10,500".
So he asks what the "real price is". I laugh and ask what he means. He wants the best deal he can get. Which, at that time of night, and with me in a blah mood, sure I'll help him out.
Go in, talk get to working. Son of a bitch lowballs me with 8k. Now, I can't sell it for that much. We wouldn't make anything, and neither would I. Here is how it transpired.
me: "Ok Dave, where are you getting this 8k from?"
Dave: "That's Dave's price, none of that kelly blue book crap. No one is buying big cars anymore."
Me: "Well Dave, I've sold three lucernes this month that are a smidge bigger. So there is a market for quality cars. Lets see what it books for.
So I pull it up, retail is 10,200 and private party is 8,500. So he tells me he will buy for 8k.
Me: "Well, I understand that you want the best deal you can get. But that private party price doesn't include the warranty, of the extreme protection plan, or the two years of state inspections, oil changes, tire rotations, blah blah blah.
Dave: "Listen, I'm giving you the oppertunity to let you sell me a car here, so fly right and be a good little boy."
So right about now, I get a little miffed. My dignity is worth a lot more than that car. So I run up, tell the boss man what is going on and get a "Grow some balls, humiliate him, or sell him. Don't let him win. He is a pompous ass, and needs to be straightened out."
Me: "Well Dave, there is just no way we can sell at that price. We would be taking a hit on it, and besides, I can turn around and sell it to someone who can appriciate it better for 12k, and make a tidy profit. Now I'm giving you the opertunity to buy a car.
Dave: "Listen, I own my own bathroom supply company. I own 70 trucks, and those are semis. Not your little sierras. I can bring in cash.
Me: "Well then Dave, how much is your company worth?"
Dave: "Twenty mil, more than you will see in your life."
Here is where I snap.
Me: "Well Davey boy, if your company is worth a cool 20 mil, obviously more than I will see in my life, why are you trying to bust my balls over a few grand? You're the big man, impress me. Whip your wallet out, and buy the car."
Dave: "Well, how is Anthony doing. You know, the owner?"
Me: "You know Anthony? Well jeeze, that changes everything. I can sell you this car at the price I am asking. You know the owner, big deal. Where do you know him from? The moose club? The fact that he owns several dealerships, a few restaurants, and knows everyone in this town?"
Dave: He and I used to work together.
Me: "Anthony doesn't work, he makes those of us under him work. He has the money, he makes the rules. Did you work for him?"
Dave: I used to work at "insert restaurant name here".
Me: Alright, fine. Then reach into your pants, check to make sure you have any balls, and buy the damn car. It has 120k less miles than yours, doesn't have a R title, and doesn't need a few grand in body work to look decent.
So he sits there and says "I'll give you 8,500 for it, in cash."
Me: *sigh* "Listen Dave, I've had people walk in and cut a check for 65k cars. The word cash means nothing. It's faster to do a direct transfer through the computer, than to wait for your ot count the bills. Make me an offer I can show my boss, and I'll have you in this car. If not, then it was nice talking to you."
So I get up walk outside and light up a smoke. He comes out, gets a serious look on his face and says. "Here is my final offer, 8,500 cash, right now."
I put my smoke in the little bin and say. "And here is my card, when you are serious about buying a nice vehicle, then give me a call. Until then, don't waste my time you pompous ass. Now get off my property."
Mind you, by this time I am feeling really twitchy. My whole life I have been told to be nice to the customer. To bend to their whim, make them happy. But I got the OK from the boss man to take the gloves off, and by god I was going to take the oppertunity.
He says he wants to talk to a manager. I go and get the boss man, and stand back and listen. He tells him the same thing "if you want it, you do. If not, then don't waste our time."
We could have sold him the car for a grand less than the sale price. Not asking price, but the price for the sale we are having. But he had to lowball us. We own the car for 8,500.
We had gotten to 9,995. That is a 1,400 deal. That means that I don't make much, and that basically covers the cost for us to clean the car up, and do needed service work. Not a big profit margin. But he wouldn't budge. Moral of the story, haggle all you want. But don't insult someone.
So, he gets in his car, gives a little chirp of the tires, and takes off out of the parking lot. Boss man tells me I did a good job, and sometimes customers need put in their place. As he is locking the door (it's quarter past 9 by now), Dave pulls back in the lot.
Dave: "I was talking to the wife, and she thinks it's a good deal. I'll take it for 9,995. "
Me: Alright.
Sold him the car anyways, and humiliated him in front of everyone at work.
And don't none of you give me guff, I know you have wanted to rip into a customer a little here and then. Just live vicariously through me lol.
He signed the papers, and will be in with a check, tomorrow once it is cleaned up. Arrogant prick.
Just thought I would share. :monkeydance: